Sales surge offsets weaker Clearview claims

24-Feb-2017

Clearview has recorded a significant rise in profits for the half year to December 2016 despite an unexpected adverse claims experience in its life insurance division, with an expanding distribution footprint and sur.. Read More

Sales surge offsets weaker Clearview claims

24-Feb-2017

Clearview has recorded a significant rise in profits for the half year to December 2016 despite an unexpected adverse claims experience in its life insurance division, with an expanding distribution footprint and sur.. Read More

Standards loom for premiums, claims times

24-Feb-2017

The Insurance in Superannuation Working Group is set to release a draft set of standards governing key aspects of group life insurance such as premium levels and claims processing times, and will seek ASIC approval f.. Read More

Mortgage Choice FUA, risk climb sharply

24-Feb-2017

Mortgage Choice has experienced a record-breaking first half, and closed in on its target to produce profits on a monthly basis in its financial planning business. In a teleconference yesterday, Mortgage Choice .. Read More

Remuneration laws miss broader issue

23-Feb-2017

Improving industry leadership, rather than changing remuneration arrangements, should be the central focus for legislators if they were to achieve genuine progress in reforming the life insurance sector, according to.. Read More

Insurance reform needs focus shift: AFA

23-Feb-2017

The Association of Financial Advisers (AFA) called on life insurers, licensees and the corporate regulator to intensify their efforts to reform the life insurance sector as the Parliamentary Joint Committee (PJC) hea.. Read More

Satisfaction declines for life customers

21-Feb-2017

Satisfaction among risk and life insurance policyholders was declining despite ASIC’s ongoing attempts to crack down on poor practices in the industry, according to a new study by Roy Morgan. Roy Morgan&rs.. Read More

ANZIIF, FSC unveil life compliance training

14-Feb-2017

The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) has partnered with the Financial Services Council (FSC) to unveil two new compliance education courses for advisers and insurance professiona.. Read More

AMP counters loss with insurance overhaul

10-Feb-2017

Embedding a new framework for life insurance claims and rolling out a new offering are among the key priorities for AMP following a negative performance in its wealth protection business. In a media teleconfere.. Read More

Life insurers must improve dispute processes

08-Feb-2017

Life insurers needed to reform their internal dispute resolution (IDR) procedures to reduce the number of claims decisions that had to be overturned by external bodies such as the Financial Ombudsman Service (FOS), a.. Read More

Life clients value support over speed

06-Feb-2017

Clients value ongoing support and assistance more than speedy resolution of a claim from their life insurance provider, according to AIA Australia. Speaking to financialobserver, AIA Australia chief executive Da.. Read More