Retail insurance channel sees growth


The retail risk insurance sector went from strength to strength in the 12 months to September 2017, rebounding from three years of declining sales to record $1.4 billion of lump sum new business, according to new dat.. Read More

Opinion: Robots transforming insurance efficiency


The latest technological advancement representing a ‘game changer’ in financial services is the application of artificial intelligence (AI), particularly natural language processing (NLP). While these cap.. Read More

Zurich sweeps AFA Consumer Choice Awards


Zurich has taken home the top gong in the Association of Financial Advisers’ second annual Consumer Choice Awards, which recognises life insurers who have achieved outstanding service ratings among retail polic.. Read More

More disability sees insurance gap widen


An increasing number of Australians will experience disability as the population ages, making it essential for insurers, advisers and employers to work together to raise awareness around the importance of insurance a.. Read More

AMP launches new LIF tools


AMP has launched a series of new video tutorials and practice diagnostic tools to assist advisers in preparation for the life insurance framework (LIF) reforms. The video seminars were developed in conjunction w.. Read More

Regulators release insurance claims data


ASIC and the Australian Prudential Regulation Authority have released the first round of data from the pilot reporting regime around life insurance claims, but have said the reporting framework has not been finalised.. Read More

Claims, remediation hit BTFG earnings


BT Financial Group’s (BTFG) cash earnings fell in the 12 months to September 2017 as a result of increased claims in its insurance business and the impact of a number of customer remediation programs in superan.. Read More

ANZ keeps options open for life insurance


All options were still on the table for the sale of ANZ’s life insurance business, including floating the division as a separate entity, but question marks around the business’s future ownership would not.. Read More

ANZ Wealth unveils mental health program


ANZ Wealth has launched a new support program for customers making mental illness-related income protection claims. The program is currently in the pilot stage and will be offered to income protection customers .. Read More

MLC changes boost policy accessibility


A series of changes to MLC Life Insurance products has meant the insurer’s retail clients can now get a discount when taking out multiple life insurance policies. In a statement, MLC Life Insurance said t.. Read More

AIA urges healthy approach to life insurance


Life insurer AIA Australia has announced its support for the newly established Parliamentary Friends of Insurance Group (PFIG), which aims to raise more awareness around the value of life insurance. PFIG was fou.. Read More

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